Symphona Updates

Learn about the latest features and enhancements Symphona has to offer
May 8, 2025
Feature
Symphona Platform
Text Link
Flow
Nice Try Catch!
Customers can now build more resilient workflows and configure steps faster with improved error handling and a streamlined Process Editor experience.
April 24, 2025
Enhancement
Symphona Platform
Text Link
Converse
Chat and Agent Enhancements
Customers can now deliver a more polished, brand-consistent chat experience while giving agents richer context and faster knowledge base answers.
April 10, 2025
Enhancement
Symphona Platform
Text Link
Converse
Power of APIs unlocked with AI Agents
Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
March 24, 2025
Enhancement
Symphona Platform
Text Link
Converse
Conversation History Modernization
Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.

All Updates

May 8, 2025
Feature
Symphona Platform

Nice Try Catch!

Customers can now build more resilient workflows and configure steps faster with improved error handling and a streamlined Process Editor experience.
April 24, 2025
Enhancement
Symphona Platform

Chat and Agent Enhancements

Customers can now deliver a more polished, brand-consistent chat experience while giving agents richer context and faster knowledge base answers.
April 10, 2025
Enhancement
Symphona Platform

Power of APIs unlocked with AI Agents

Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
March 24, 2025
Enhancement
Symphona Platform

Conversation History Modernization

Customers can now access a redesigned Conversation History, complete with improved navigation, detailed agent activity logs, and enhanced user data handling.
March 10, 2025
Enhancement
Symphona Platform

Improved Editor Navigation & Parameters

Customers can now navigate complex workflows more easily and manage parameter sets, permissions, and environments more effectively in the Process Editor.
Sell
Sell
Migrate
Migrate
Test
Test
Resolve
Resolve
Flow
Flow
Serve
Serve
Converse
Converse