Last Updated: August 6, 2024
SimplyAsk.ai ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and our software platform, Symphona (collectively referred to as the "Services").
We may collect information that identifies you ("Personal Information") when you use our Services. The types of Personal Information we may collect include:
We use your information for various purposes, including to:
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
In order to provide our Services, we may engage third-party companies to process data (sub-processors). These sub-processors have access to certain information as necessary to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose. A complete and updated list of data sub-processors can be requested by contacting us at [email protected].
In connection with a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred.
We may disclose your information to comply with legal obligations, regulations, and lawful requests.
4. Security of Your Information
We use reasonable administrative, technical, and physical measures to protect your Personal Information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. International Data Transfers
Your information may be transferred to, stored, and processed in other countries outside of your country of residence. These countries may have different data protection laws than your country. By using our Services, you consent to transferring your information to countries outside of your country of residence, including the United States.
6. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. When we no longer need to use your information, we will remove it from our systems and records or take steps to anonymize it so that you can no longer be identified from it.
7. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
If you wish to exercise any of these rights, please contact us at [email protected].
8. Children's Privacy
Our Services are not directed to anyone under the age of 18. We do not knowingly collect Personal Information from individuals under 18. If we become aware that we have collected Personal Information from a child under age 18, we will take steps to delete such information.
By providing us with your email address, you consent to receive occasional marketing communications from us. You can opt-out of these communications at any time by following the unsubscribe instructions included in the emails.
10. Changes to the Privacy Policy
We reserve the right to modify the Privacy Policy at any time. It is your responsibility to review the Privacy Policy periodically. Your continued use of the Services after any changes to the Privacy Policy constitutes acceptance of those changes.
11. Cookies Policy
Our website uses cookies to enhance the user experience. Cookies are small files stored on your device that collect certain data about your preferences and activities on our site. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].