For
Local Government

Provide Better Constituent Service with AI Digital Transformation

Upgrade your aging and unresponsive legacy government systems with SimplyAsk’s AI automation platform and consulting services. Automate common inefficient processes like 311 to reduce costs and improve your overall constituent experience.

Trusted Around The World By Leading Enterprise Organizations

Overview

Move Your Digital Infrastructure Into The 21st Century with SimplyAsk

Your Constituents Need Better Services

Government employees play a crucial role in managing tasks that directly impact the well-being of their constituents, from healthcare and education to infrastructure and public safety. Despite this, many government organizations struggle with being slow and unresponsive to the evolving needs of their constituents.

22.5%

Of Manufacturing Leaders Plan To Incorporate AI Into Their Digital Transformation Strategy1, 2

Your Teams Need Updated Tools

The culprits? Outdated legacy infrastructure and inefficient processes that prevent quick action and scalability. To make things worse, internal efforts to upgrade technology and streamline operations often face significant obstacles, like security concerns or inefficient planning and execution of modernization initiatives.

Modernize Your Organization with AI

It’s time for your systems to grow up so you can deliver the services your constituents deserve – and SimplyAsk is here to help you achieve that quickly. Leverage our proprietary AI tools with our 10+ years of consulting experience to optimize your strategic planning and architectural processes. Expedite every stage of the migration process – from data transformation, microservices, databases, testing, and more – with our AI migration tools. And streamline all your inefficient business processes with our no-code, AI automation platform, Symphona.

65%

of Operational Costs Can Be Cut by Modernizing Aging Legacy Systems3, 4

Your Constituents Need Better Services

Government employees play a crucial role in managing tasks that directly impact the well-being of their constituents, from healthcare and education to infrastructure and public safety. Despite this, many government organizations struggle with being slow and unresponsive to the evolving needs of their constituents.

22.5%

Of Manufacturing Leaders Plan To Incorporate AI Into Their Digital Transformation Strategy1, 2

Your Teams Need Updated Tools

The culprits? Outdated legacy infrastructure and inefficient processes that prevent quick action and scalability. To make things worse, internal efforts to upgrade technology and streamline operations often face significant obstacles, like security concerns or inefficient planning and execution of modernization initiatives.

Modernize Your Organization with AI

It’s time for your systems to grow up so you can deliver the services your constituents deserve – and SimplyAsk is here to help you achieve that quickly. Leverage our proprietary AI tools with our 10+ years of consulting experience to optimize your strategic planning and architectural processes. Expedite every stage of the migration process – from data transformation, microservices, databases, testing, and more – with our AI migration tools. And streamline all your inefficient business processes with our no-code, AI automation platform, Symphona.

65%

of Operational Costs Can Be Cut by Modernizing Aging Legacy Systems3, 4

Your Constituents Need Better Services

Government employees play a crucial role in managing tasks that directly impact the well-being of their constituents, from healthcare and education to infrastructure and public safety. Despite this, many government organizations struggle with being slow and unresponsive to the evolving needs of their constituents.

22.5%

Of Manufacturing Leaders Plan To Incorporate AI Into Their Digital Transformation Strategy1, 2

Your Teams Need Updated Tools

The culprits? Outdated legacy infrastructure and inefficient processes that prevent quick action and scalability. To make things worse, internal efforts to upgrade technology and streamline operations often face significant obstacles, like security concerns or inefficient planning and execution of modernization initiatives.

Modernize Your Organization with AI

It’s time for your systems to grow up so you can deliver the services your constituents deserve – and SimplyAsk is here to help you achieve that quickly. Leverage our proprietary AI tools with our 10+ years of consulting experience to optimize your strategic planning and architectural processes. Expedite every stage of the migration process – from data transformation, microservices, databases, testing, and more – with our AI migration tools. And streamline all your inefficient business processes with our no-code, AI automation platform, Symphona.

65%

of Operational Costs Can Be Cut by Modernizing Aging Legacy Systems3, 4

Services

Expedite Your Digital Transformation Through Our AI-Assisted Consulting Services

SimplyAsk’s AI-assisted consulting services help deliver the end-to-end services and solutions you need in a fraction of the time.
IT Strategic Planning

Our knowledge of popular government tech stacks like Cityworks, CitiView, ServiceNow means we’re confident we can help you clarify your strategic goals and guide technology investments that enhance your flexibility and keep pace with industry advancements.

  • Align technology initiatives with strategic goals.
  • Advise on technology investments for increased adaptability.
  • Assist in integrating your tech stack effectively.
Digital Architecture Review and Design

Our architecture review and design services are focused on building scalable and efficient systems for government workers, ensuring your systems can handle increasing user and worker demand without sacrificing quality.

  • Design architecture for seamless network scalability.
  • Ensure systems meet performance demands.
  • Provide expertise in government tech stacks.
Software Application Modernization

Our proprietary AI tools like our AI-powered code conversion enables us to expedite the modernization process and update your legacy systems to more flexible solutions.

  • Utilize our AI tools for rapid application modernization.
  • Reduce system downtime during the update process.
  • Ensure seamless integration with current systems.
Data Migration and Process Transformation

We leverage our own AI migration tools to expedite data and transformation processes by up to 40%, transitioning data from outdated systems to advanced platforms. This keeps your data up to date and allows you to quickly start using your newly updated digital infrastructure.

  • Accelerate data migration with our AI tools.
  • Minimize delays during data transitions.
  • Update and advance digital infrastructure efficiently.

Expedite Your Constituent Services With AI-Powered Automation

When constituents think of the government, “fast” and “up-to-date” usually don’t come to mind.

They may be thinking about how long it takes to hear back from 311. Or how governments still use paper documents to organize and search for important bylaws. Or how it takes forever to share an idea for an approval process, book a meeting, wait for a review, and hear a final verdict.

You know your constituents deserve better. If you’re looking for faster, more accurate service that’s trusted by municipalities like the City of Vancouver, Symphona’s no-code AI automation tools are here to help. With zero technical knowledge required, your teams can streamline processes like approval processes, council correspondence, and constituent services (311) to offer more efficient services while reducing costs.

One Platform To Optimize Your Entire Operations

Automating your business processes has never been more simple, affordable, and open to everyone. Automate and run your business on autopilot with just one platform.

Converse

AI Agents & Live Support
Trusted and consistent Gen AI agents with automation triggers for every customer-facing channel
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Serve

Service / Task Management
Manage manual tasks / service requests generated during automation or created manually
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Resolve

Exception Management
Triage and resolve exceptions encountered during automation, manually or automatically
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Flow

AI Process Automation
Optimize your operations throughout your business with AI-enabled process automation
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Test

End-to-End Testing
Test software solutions spanning across Symphona and other digital systems with one solution
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Migrate

Migrate, Reconcile, Sync
Migrate, reconcile, and sync data systems to streamline enterprise data management
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Sell

Ordering & Billing
Improve your sales operations with Sell’s end-to-end ordering and billing automation
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Solutions

Explore How Symphona Can Optimize Your Local Government Processes

Explore how Symphona can optimize your government processes.
AI Council Correspondence Triage
Leverage Quick Constituent Request Triage and Management
Expedite the correspondence process between constituents and your teams. Use Symphona Flow’s generative AI logic to analyze the contents of requests forms, create service tickets, and automatically assign them to the correct department, ensuring your teams never miss a request.
AI Permit Evaluation
Eliminate Bottlenecks in Your Permit Evaluation Tasks
Reduce stalled applications in your permitting processes. Train a Symphona Converse AI Agent on regulations and zoning laws for your municipality. Provide floor plan data to it and have it automatically evaluate whether it meets permitting regulations. Send its analysis to your teams for manual review, expediting the evaluation process.
End-to-End Service Validation
Speed Up Your QA While Maintaining Accuracy
Streamline your service validation without sacrificing rigour. With Symphona Test, your teams can automate and validate end-to-end constituent digital services. Use no-code editors to develop comprehensive test suites and provide end-to-end validation when implementing service changes.
AI-Powered Constituent Data Transformation
Make Your Data Clean-Up a Breeze
Make constituent data clean-up easy and streamlined with AI-powered data migration and transformation. Use Symphona Migrate to easily map and transform your constituent data, monitor executions, catch exceptions, and validate it afterwards to ensure the transformed data meets your requirements.

Interested In Learning More?

Check out our detailed page on Symphona for Local Government or contact our sales team today!
features

Why Choose SimplyAsk?

Proprietary AI Tools for Faster Delivery
Our cutting-edge AI tools enable us to streamline development and reduce costs by more than 40%, so you receive customized solutions faster and more cheaply.
Full Cycle End-to-End IT Modernization
Our comprehensive service offerings will transform your IT infrastructure to enable enhanced operational efficiency, robust security, and seamless scalability.
10+ Years of Focused and Varied Enterprise Experience
With transformation projects developed for clients in telecom, government, education, and more, we have the experience your organization needs.
Culturally Diverse Team
Our consultants hail from all over the world, from Canada to India to Ukraine. Our diverse business experiences enable us to provide the best digital transformation solutions for you and your organization.

It’s Time to Move Your Operations Into the 21st Century.

Digitally transform your business with our enterprise consulting team.